Insurance companies announce changes to prior authorization process

Insurance companies require doctors to get approval before providing some care to patients, a process known as prior authorization. Doctors and patients alike are often frustrated by the process, which can lead to delays in care. Now, the organization that represents insurance companies has pledged changes to the way it works. NBC News’ Erin McLaughlin reports.

Jun 24, 2025 - 12:01
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Insurance companies announce changes to prior authorization process
Insurance companies require doctors to get approval before providing some care to patients, a process known as prior authorization. Doctors and patients alike are often frustrated by the process, which can lead to delays in care. Now, the organization that represents insurance companies has pledged changes to the way it works. NBC News’ Erin McLaughlin reports.

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